DTDF Home & Kitchen – Return Policy

At DTDF Home & Kitchen, we want you to be satisfied with your purchase. If you are not completely happy, please review our return policy below.

Returns Eligibility

• Returns are accepted within 30 days of delivery.

• Items must be unused, in their original condition, and returned with original packaging.

• For hygiene and safety reasons, used kitchen items cannot be returned unless faulty or damaged.

Faulty or Damaged Items

• If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

• We may request photos or additional information to help resolve the issue quickly.

• Eligible faulty items will be offered a replacement or full refund.

Non-Returnable Items

• Used or opened items where hygiene is a concern (unless faulty)

• Items damaged due to misuse or normal wear and tear

Refunds

• Once the returned item is received and inspected, refunds will be processed to the original payment method.

• Refunds are typically completed within 5–10 business days, depending on your payment provider.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

• Original shipping charges are non-refundable unless required by law.

How to Start a Return

To request a return, please contact us with your order number and reason for return via our official contact channel. at info@dtdfhomeandkitchen.com